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Prices and Policies

LESSON PRICES PER 10 WEEK SCHOOL TERM

1st swimmer…...……………… … … … … … …$205.00
2nd swimmer (a discount of 5% applies)………… $194.75
3rd swimmer (a discount of 10% applies)…… …. $184.50
4 swimmers (a family discount of 15% applies)…. $174.25

COACHING PRICES PER 10 WEEK SCHOOL TERM

Mini Monsoon Full lap… … … … … … $220.00 

Cyclones… … … … … … ... ... ... ... ... $220.00 

Thunderbolts… … … … … … … … … $230.00

Lightning Strikes … … … … … … ….. $250.00

NEW ENROLMENTS
Fees are to be paid in full with the confirmation of booking.

RE-ENROLMENTS/ROLL-OVERS
Full payment must be finalised by week 2 of the school term. 

FOR YOUR INFORMATION 

  1. Please ensure you check in at reception on arrival for your class. (please note that the office will be closed on Sundays - if you are attending these sessions, please mark your name off on the list provided on the desk near the entry)

  2. There will be no lessons on public holidays.

  3. The swim school reserves the right to change a teacher if the need arises.

  4. Health Warning
    Please take into consideration the health of other children and instructors by not allowing your child to swim if he/she is
    suffering a contagious condition e.g. Diarrhoea, chicken pox, measles, cold or flu, head lice, school sores, conjunctivitis etc.

 

CENTRE RULES & REGULATIONS 

Please be considerate of others and follow the Goldfishbowl Swim School rules. Compliance of these rules and direction of all staff is always expected in order to provide a safe, hygienic and enjoyable experience for all.

  • Always walk, no running

  • Enter the pool safely - running, flipping or bombing in the pool is not permitted

  • Observe and obey all signs

  • Parent / guardian / carers are to remain at the centre during swimming lessons

  • Mobile phones and cameras are not permitted in the toilet and changerooms

  • All swimmers must wear appropriate and clean swimwear

  • Young children must wear an aqua nappy. Regular nappies are not permitted in the water

  • Students are not to enter the water until accompanied by a Goldfishbowl Swim Instructor

  • Bottles/glassware are not permitted within the centre

  • Alcohol is not permitted

  • Eat your food in the facilities breeze way, food is not permitted inside the pool area.

  • Animals are prohibited

  • Dangerous behaviour will not be tolerated.

  • The Goldfishbowl Swim School is SMOKE FREE area

  • Chewing gum is not permitted at this centre

Videos or photos are not permitted to be taken of other children or families other than your own. 

No phones are permitted to be used in the Goldfishbowl toilets. 

Goldfishbowl staff reserve the right to refuse photos to be taken on pool deck, during lessons. 

Goldfishbowl staff may only take photos of families if given written permission through the A006 Image Release Adult &/or A007 Image Release Child. These forms specify the following: 

I give permission for these images to be used by RLSSA NT for the purposes of promoting and producing communication materials for RLSSA including those distributed via but not limited to video, print and internet media. These images will remain the property of RLSSA NT to be used as its sole discretion for the above-mentioned purposes.

MAKE-UPS

No make-ups will be given unless you are a current customer, and your account is paid in full.

To receive a make-up token, you must provide us notice before your class is scheduled to commence. This is a self-service offering and can be done through our online portal (link) or via the app. 

You will receive a make-up token after the class has concluded and attendance has been entered. This token will be valid for 14 days from the missed class. To redeem the token, visit our website.

If you are unable to find availability within the 14 days, the token will be forfeited. At no time can a token be redeemed as credit or cash. 

Make-ups can only be booked a maximum of 14 days in advance. 

No make-up lessons are to be booked in the last week of a term.

Four (4) make-up tokens per year only is allowed.

The token is only valid for the class the student is currently attending.    

 

REFUNDS/ CANCELLATIONS

All requests for cancellations of classes and refunds are to be made in writing by completing the refund request form and sending to Management providing a reason for cancelling classes and your bank details. Please note if payment has been made by using a Northern Territory Government voucher or a Water Safety Awareness voucher, that portion of your payment can not be refunded.

F005_1__Goldfishbowl_Refund_Request_Form_10_02_22.pdf

ONE TIME PAYMENT DISCLOSURE 

By providing my credit card, debit card, or bank account information, I authorize the Goldfishbowl Swim School to charge my account for the agreed upon purchases and/or services.


When paying online you will incur a surcharge fee from our payment gateway of:
Mastercard credit - 1.98%
Visa credit - 1.98%

33 cents per transaction for credit and debit cards
 

Failed bank account payments will incur a failure fee of - $4.40

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